Digital Marketing is the magic mantra of the new-age digital era to identify, attract, and retain customers. With recent modernization and digital boom, it is apparent that consumers make most of their marketing and brand decisions based on social media networking and other digital channels. For this reason, marketers must hone their digital marketing skills for effectively engaging new customers. Here are the top digital marketing trends popular in 2022 to deliver an exceptional customer experience:
Short Videos Are The New Buzz
Although marketers have been trying to address social consumers through different digital media networks, short video posts are the most trending way to engage more customers. Gone are the days of two-liner status updates or curated photo grids. Short videos are the latest approach to expressing yourself, be it through Youtube Shorts or Instagram Reels.
Different brands use well-executed short videos to capture product highlights or services. These videos help them deliver a succinct message through engaging content to their potential customers and existing consumers. In addition, such easy-to-create engaging short videos allow for a large variety of media content such as DIYs, behind the scene candid moments, real stories, or an unpolished look for the products. As long as your content is authentic, consumers will relate to it and may admire your brand.
Tell Your Real Brand Story
While storytelling has always been a key approach to brand marketing, it is even more relevant in the modern digital landscape. Consumers are not only interested in the quality of your brand but want to know the story behind the scene that led to the curation and realization of a product.
So, next time you plan to talk about the benefits of your services and products, consider explaining how your products and services solve customer issues with the help of testimonials, reviews, and brand stories. Remember, your brand story may not turn into direct sales, but it has the power to hook a customer to your brand, placing you front and center as a solution to a specific issue.
Try Influencer Marketing
Influencer marketing works like the age-old word-of-mouth recommendation. Influencers are people with a huge fan following on social media platforms. When they recommend a product or service to their viewers, people are more likely to follow without questioning because of the credibility of the influencer. Hence, businesses can use the goodwill of an influencer to promote or advertise their brand products and services.
Influencer marketing has recently gained momentum because of its potential persuasive power. It helps the brands reach a diverse set of audience and convert them into loyal customers in a jiffy. Recommendation by influencers also increases the trust of people in a brand. In addition, brands can fill the gaps in their content marketing strategy by using influencer marketing to amplify their social media presence and enhance brand awareness.
Broden Your Reach With Omnichannel Marketing
Before the digital era, the only way to reach customers was through newspapers or television ads. But digitization helps you connect with your consumers through N number of channels. The central idea of omnichannel marketing is to approach and target your audience through different media channels. It has proven to be one of the most effective marketing techniques to entice a broader target audience. Some of the notable benefits of omnichannel marketing include
- Addressing potential customers in different market segments
- Engaging consumers after sales
- Building and enhancing customer trust and loyalty
- Boosting sales by ensuring customer satisfaction
- Understanding the needs and demands of the consumers
Omnichannel marketing is suitable for a wide range of industries be it retail, travel, entertainment, business, food services, or other similar industries.
Redefine Your Marketing Strategy With Artificial intelligence
Artificial intelligence helps to develop intelligent computer systems by accessing the functioning of the human brain. Nowadays, many industries and businesses use the power of AI to evaluate and understand the needs and demands of consumers. The data provided by AI helps in monitoring patterns and offering solutions according to customers’ buying behavior. However, AI can be used for numerous other marketing-related activities, such as product promotions, content creation, and customer interaction.
Engage Customers With Promo Videos
Video marketing via social media platforms is another powerful approach to entice your target audience and increase your customer base. Research suggests that videos are far more effective in comparison to other forms of content. Enthralling, content-rich videos are a great way to promote a product or introduce a service.
Spread The Word With Long-form Content
A subset of content marketing, long-form content involves marketing via blog posts and detailed articles ranging over 3000 words. Long-form content helps to increase brand visibility, express industry expertise, and enhance customer engagement. Some other proven benefits of long-form content marketing are
- Increasing website traffic
- Improving search engine ranking
- Increasing customer interaction and engagement
- Improving brand loyalty
Explore The Possibilities of Social Media Shopping
Another popular digital marketing trend in 2022 is using social media platforms as a medium to sell goods and services. The official term for the same is social media shopping which integrates social media and e-commerce to create an online marketplace for consumers. This recent trend transcends different industries and is proving very effective in engaging consumers and improving customer interaction.
Engage More Customers With Progressive Web Pages
A progressive web page loads faster and can be accessed offline. Businesses use progressive web pages to send push notifications to their customers. A major advantage of these web pages is that they can offer interface versatility with different user devices. Marketing experts predict progressive web pages to be the most used digital marketing trend in the coming years.
Ans- Businesses can use virtual assistants to automate customer services, such as addressing customer inquiries, email marketing, and interaction via social media. Virtual assistants are also called chatbots. They can be programmed to answer consumer questions without any intervention from a company representative. They save a lot of time and improve customer experience by ensuring a more personalized and enjoyable experience.
Ans- Nowadays, many consumers use their smartphones to access the internet and purchase goods. As more and more customers use smartphones and tablets to browse products and services, it is required for businesses to create mobile-friendly web pages with better search engine rankings. Therefore, businesses need to optimize their website design so that the web pages can automatically adjust the content for smaller screens. Accelerated mobile pages, or AMPs, also load faster on smartphones.